Oval Memory Terms of Service

Last Updated: November 27, 2025

1. Introduction and Acceptance of Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("you," "your," or "User") and Revenite Inc., a Delaware corporation doing business as Oval Memory, with its principal place of business at 321 E. Chapel Hill St., Durham, NC ("Oval," "we," "us," or "our").

Oval Memory is a service that provides persistent memory storage for artificial intelligence assistants, enabling AI tools to retain and retrieve contextual information across sessions.

By accessing or using the Oval Memory website, application, API, or any related services (collectively, the "Service"), you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy (available at https://ovalmemory.com/privacy), which is incorporated herein by reference.

If you do not agree to these Terms, you may not access or use the Service.

Your use of the Service is also subject to any additional terms, guidelines, or rules that we may post on the Service from time to time. All such additional terms are incorporated into these Terms by reference.

2. Eligibility

2.1 Age Requirements

You must be at least 13 years of age to use the Service. If you are between 13 and 17 years of age, you represent that your parent or legal guardian has reviewed and agreed to these Terms on your behalf and consents to your use of the Service.

If you are a parent or guardian who has consented to the use of the Service by a minor, you agree to be bound by these Terms and are responsible for all activity on the minor's account.

We do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13 without parental consent, we will delete that information promptly.

2.2 Geographic Scope

The Service is intended for users located in the United States. While the Service may be accessible from other locations, we make no representation that the Service is appropriate or available for use outside the United States. Users who access the Service from other jurisdictions do so at their own initiative and are responsible for compliance with local laws.

2.3 Account Requirements

To use certain features of the Service, you must create an account. By creating an account, you represent and warrant that:

  • All information you provide is accurate, current, and complete
  • You will maintain and promptly update your account information
  • You have the legal capacity to enter into these Terms
  • You are not prohibited from using the Service under any applicable law

3. Account Registration and Security

3.1 Account Creation

You may be required to register for an account to access certain features of the Service. When you register, you agree to provide accurate, current, and complete information about yourself.

3.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to:

  • Create a strong, unique password
  • Not share your account credentials with any third party
  • Notify us immediately at legal@ovalmemory.com if you suspect unauthorized access to your account
  • Log out of your account at the end of each session when using shared devices

We are not liable for any loss or damage arising from your failure to protect your account credentials.

3.3 One Account Per User

Each user may maintain only one account. We reserve the right to terminate duplicate accounts.

4. Description of Service

4.1 Service Overview

Oval Memory provides a persistent memory system for AI assistants through the Model Context Protocol (MCP) and related APIs. The Service allows you to:

  • Store memories and contextual information from AI conversations
  • Organize content in vault files and folders
  • Connect external AI clients to access your stored memories
  • Search and retrieve memories using semantic search

4.2 Service Availability

The Service is provided on an "as available" basis. We do not guarantee any specific level of availability or uptime. We may modify, suspend, or discontinue any aspect of the Service at any time, with or without notice.

We will make reasonable efforts to provide advance notice of scheduled maintenance when practicable, but we are not obligated to do so. Features, functionality, and integrations may change or be removed from time to time.

4.3 Service Modifications

We reserve the right to modify, update, or discontinue features of the Service, including usage limits and available integrations, at any time. We will make reasonable efforts to notify you of material changes that may significantly affect your use of the Service.

5. Subscription Plans and Billing

5.1 Service Tiers

We offer subscription tiers for the Service, which may include a free tier and one or more paid tiers. As of the Effective Date, the tiers include:

Free Tier (no payment required), which may include:

  • A limited number of memories
  • A limited number of vault files
  • Limited AI agent and MCP requests

Plus Tier (paid monthly subscription), which may include:

  • Higher memory and vault file limits
  • Higher request limits and additional features

The specific features, limits, and pricing for each tier are described on our website or in your account dashboard and may change from time to time.

5.2 Billing

If you subscribe to a paid tier, you agree to pay all applicable fees. By providing a payment method, you:

  • Authorize us to charge your payment method for the subscription fee on a recurring monthly basis
  • Represent that you are authorized to use the payment method provided
  • Agree to keep your billing information current and accurate

All payments are processed through our third-party payment processor, Stripe. Your use of Stripe's services is subject to Stripe's terms and privacy policy.

5.3 Subscription Renewal

Paid subscriptions automatically renew at the end of each billing period unless you cancel before the renewal date. You may cancel your subscription at any time through your account settings.

5.4 Upgrades and Downgrades

  • Upgrades: If you upgrade from Free to Plus, the new subscription begins immediately and you will be billed for the Plus tier.
  • Downgrades: If you downgrade or cancel a paid subscription, you will retain access to paid features until the end of your current billing period. At that time, your account will revert to the Free tier, and content exceeding Free tier limits may become inaccessible until you upgrade or delete content to fall within limits.

5.5 Refunds

All fees are non-refundable except as required by law. We do not provide refunds or credits for partial months of service, downgrades, or unused features.

5.6 Price Changes

We may change our subscription fees and plan structures at any time, including by adding or removing tiers or changing the features or limits associated with a tier. If we change pricing for your then-current paid subscription, we will provide you with advance notice before the new price takes effect for your subscription, where practicable. Your continued use of the Service after the price change constitutes acceptance of the new pricing.

5.7 Taxes

All fees are exclusive of applicable taxes. You are responsible for paying all taxes associated with your use of the Service, excluding taxes on our net income.

6. User Content

6.1 Your Content

"User Content" means any memories, files, text, or other content that you upload, store, or transmit through the Service.

6.2 Ownership

You retain all ownership rights in your User Content. Oval does not claim any ownership interest in your User Content.

6.3 License to Oval

By uploading User Content to the Service, you grant Oval a limited, non-exclusive, royalty-free license to store, process, encrypt, generate embeddings from, and display your User Content solely for the purpose of operating and providing the Service to you.

This license is limited to what is necessary to deliver the Service. Specifically, we will not:

  • Use your User Content to train artificial intelligence or machine learning models
  • Use your User Content for any purpose other than providing the Service to you
  • Share your User Content with third parties except as described in our Privacy Policy or as necessary to provide the Service

This license terminates when you delete your User Content or your account.

6.4 Your Responsibilities

You are solely responsible for your User Content. You represent and warrant that:

  • You own or have the necessary rights to upload, store, and transmit your User Content
  • Your User Content does not violate any third party's intellectual property, privacy, or other rights
  • Your User Content complies with these Terms and all applicable laws

6.5 No Obligation to Monitor

We have no obligation to monitor User Content but reserve the right to review, remove, or disable access to any User Content that violates these Terms or that we deem objectionable in our sole discretion.

7. Acceptable Use

7.1 Permitted Use

You may use the Service only for lawful purposes and in accordance with these Terms.

7.2 Prohibited Conduct

You agree not to:

  • Use the Service for any illegal purpose or in violation of any applicable law
  • Store or transmit content that is unlawful, defamatory, threatening, abusive, harassing, or otherwise objectionable
  • Use the Service to harm minors in any way
  • Engage in any activity that promotes violence, discrimination, or illegal activities
  • Attempt to gain unauthorized access to the Service, other accounts, or any related systems or networks
  • Circumvent, disable, or interfere with security features of the Service
  • Use any automated means (bots, scrapers, etc.) to access the Service except through our official API
  • Introduce viruses, malware, or other harmful code
  • Attempt to probe, scan, or test the vulnerability of the Service
  • Circumvent or attempt to circumvent usage limits or restrictions
  • Use the Service in a manner that could damage, disable, or impair the Service
  • Interfere with any other user's use and enjoyment of the Service
  • Resell, sublicense, or commercially exploit the Service without our prior written consent
  • Create multiple accounts to circumvent limits or bans
  • Infringe upon or misappropriate any patent, trademark, copyright, or other intellectual property rights
  • Use Oval's name, logo, or branding without our prior written consent
  • Store or transmit sensitive or regulated personal information, including but not limited to Social Security numbers or other government identifiers, financial account or payment card numbers, health or medical information subject to health privacy laws, or other data subject to specialized regulatory regimes (such as HIPAA, PCI-DSS, or similar laws), unless we have expressly agreed in writing to support such use

7.3 Enforcement

We reserve the right to investigate and take appropriate action against anyone who, in our sole discretion, violates these Terms, including removing User Content, suspending or terminating accounts, and reporting violations to law enforcement authorities.

8. Third-Party Integrations

8.1 External AI Clients

The Service allows you to connect external AI clients and tools (such as Claude, ChatGPT, Cursor, Codex, and others) via MCP and API integrations. We provide integration instructions, CLI commands, and documentation to facilitate these connections.

8.2 Your Responsibility

You are solely responsible for:

  • Choosing which third-party AI clients to connect to your Oval account
  • Reviewing and accepting the terms of service and privacy policies of any third-party services you connect
  • Understanding how third-party services will access, process, and store data retrieved from Oval
  • Configuring appropriate access scopes and permissions for connected clients

8.3 Third-Party Terms

Your use of third-party AI clients is governed by those services' own terms and privacy policies, not by these Terms. We do not control and are not responsible for the practices of third-party services.

8.4 No Endorsement or Warranty

Oval's provision of integration instructions or documentation for third-party services does not constitute an endorsement of those services. We make no representations or warranties regarding:

  • The security, privacy, or reliability of third-party services
  • How third-party services will handle data retrieved from Oval
  • The accuracy or completeness of integration instructions
  • The continued availability or compatibility of any third-party integration

8.5 Limitation of Liability

Oval is not liable for any damages, losses, or harm arising from your use of third-party services or from how third-party services access, process, or handle data retrieved from your Oval account.

9. Intellectual Property

9.1 Oval's Ownership

The Service, including its original content, features, functionality, design, and underlying technology, is owned by Revenite Inc. and is protected by copyright, trademark, and other intellectual property laws.

"Oval," "Oval Memory," and any associated logos or marks are trademarks of Revenite Inc. You may not use our trademarks without our prior written consent.

9.2 Feedback

If you provide us with any feedback, suggestions, or ideas regarding the Service ("Feedback"), you grant us a perpetual, irrevocable, worldwide, royalty-free license to use, modify, and incorporate such Feedback into the Service without any obligation to you.

9.3 Reservation of Rights

All rights not expressly granted in these Terms are reserved by Oval.

10. Disclaimers

10.1 "As Is" and "As Available"

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

10.2 Disclaimer of Warranties

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, OVAL DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT WARRANTIES THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS WARRANTIES REGARDING THE ACCURACY, RELIABILITY, OR COMPLETENESS OF ANY CONTENT OR INFORMATION PROVIDED THROUGH THE SERVICE WARRANTIES THAT THE SERVICE WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS

10.3 AI-Related Disclaimers

You acknowledge that:

  • The Service stores and retrieves information but does not guarantee the accuracy or usefulness of stored memories for any particular purpose
  • AI systems that access your stored memories may produce unexpected, inaccurate, or incomplete outputs
  • You are responsible for reviewing and verifying any information retrieved through the Service before relying on it

10.4 No Professional Advice

The Service is not intended to provide legal, financial, medical, or other professional advice. Any information stored or retrieved through the Service should not be relied upon as a substitute for professional consultation.

11. Limitation of Liability

11.1 Exclusion of Damages

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, OVAL AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:

LOSS OF PROFITS, REVENUE, OR DATA BUSINESS INTERRUPTION LOSS OF GOODWILL OR REPUTATION COST OF SUBSTITUTE SERVICES ANY OTHER INTANGIBLE LOSSES

ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SERVICE, REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE) AND EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

11.2 Cap on Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, OVAL'S TOTAL CUMULATIVE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF:

THE TOTAL AMOUNT YOU PAID TO OVAL IN THE THREE (3) MONTHS PRECEDING THE CLAIM, OR ONE HUNDRED DOLLARS ($100)

11.3 Basis of the Bargain

THE LIMITATIONS AND EXCLUSIONS IN THIS SECTION REFLECT A REASONABLE ALLOCATION OF RISK AND ARE A FUNDAMENTAL BASIS OF THE BARGAIN BETWEEN YOU AND OVAL. THE SERVICE WOULD NOT BE PROVIDED WITHOUT THESE LIMITATIONS.

11.4 Jurisdictional Limitations

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE EXCLUSIONS OR LIMITATIONS MAY NOT APPLY, AND YOU MAY HAVE ADDITIONAL RIGHTS.

12. Indemnification

To the fullest extent permitted by applicable law, you agree to indemnify, defend, and hold harmless Oval and its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:

  • Your use of the Service
  • Your User Content
  • Your violation of these Terms
  • Your violation of any rights of any third party
  • Your connection of third-party AI clients or services to your Oval account

We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, in which case you agree to cooperate with our defense of such claim.

13. Account Termination

13.1 Termination by You

You may terminate your account at any time by using the account deletion feature in your account settings, or contacting us at legal@ovalmemory.com

If you have a paid subscription, cancellation will take effect at the end of your current billing period. You will not receive a refund for any unused portion of your subscription.

13.2 Termination by Oval

We may suspend or terminate your account if we determine, in our sole discretion, that you have violated these Terms. Examples of violations that may result in termination include, but are not limited to:

  • Engaging in prohibited conduct as described in Section 7
  • Circumventing usage limits or restrictions
  • Using the Service for illegal purposes
  • Abusing or harassing Oval staff or other users
  • Creating security vulnerabilities or threats

Where practicable, we will provide notice before terminating your account and an opportunity to cure the violation. However, we reserve the right to terminate accounts immediately and without notice for severe violations.

In addition, we may suspend or terminate the Service or your account, in whole or in part, at any time for any reason or no reason, including if we discontinue the Service, where practicable providing reasonable advance notice.

13.3 Effect of Termination

Upon termination of your account:

  • Your right to access and use the Service will cease immediately
  • We will delete your User Content from our active production systems within a reasonable period of time
  • Any unused subscription period will be forfeited without refund (except as required by law)
  • Provisions of these Terms that by their nature should survive termination will survive, including Sections 6.2 (Ownership), 9 (Intellectual Property), 10 (Disclaimers), 11 (Limitation of Liability), 12 (Indemnification), and 14 (Dispute Resolution)

13.4 Data Deletion

Upon account termination, we will delete your User Content from our active production systems within a reasonable period of time. Deletion of User Content from active systems is intended to be permanent and cannot be undone. If you wish to retain a copy of your data, you should export it before terminating your account by contacting legal@ovalmemory.com.

We may retain limited copies of your information in backups, logs, and similar systems for a reasonable period of time for security, fraud prevention, and legal or compliance purposes. Such retained information will not be used to provide the Service to you and will be deleted in the ordinary course of our business operations, subject to any legal obligations to retain it.

14. Dispute Resolution

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT AND TO HAVE A JURY HEAR YOUR CLAIMS.

14.1 Governing Law

These Terms and any dispute arising out of or related to these Terms or the Service shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law principles.

14.2 Informal Resolution

Before initiating any formal dispute resolution proceeding, you agree to first contact us at legal@ovalmemory.com and attempt to resolve the dispute informally for at least thirty (30) days. Most disputes can be resolved through informal negotiation.

14.3 Binding Arbitration

If we cannot resolve the dispute informally, and to the fullest extent permitted by applicable law, you and Oval agree to resolve any dispute, claim, or controversy arising out of or relating to these Terms or the Service through binding arbitration administered by the American Arbitration Association ("AAA") in accordance with its Consumer Arbitration Rules.

Arbitration Procedures:

  • Arbitration will be conducted by a single arbitrator
  • Arbitration may be conducted in person in Delaware, by telephone, or through written submissions, as determined by the arbitrator
  • The arbitrator's decision will be final and binding
  • Judgment on the arbitration award may be entered in any court of competent jurisdiction

Costs:

If your claim is for $10,000 or less, you may choose whether arbitration proceeds in person, by telephone, or based on written submissions Oval will pay all AAA filing, administration, and arbitrator fees for claims under $10,000, unless the arbitrator determines your claim is frivolous For claims over $10,000, the AAA rules will govern payment of filing fees and arbitrator compensation

14.4 Class Action Waiver

YOU AND OVAL AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person's claims and may not preside over any form of representative or class proceeding.

If any part of this Section 14.4 is held to be unenforceable as to a particular claim or request for relief, then (to the fullest extent permitted by applicable law) that claim or request for relief (and only that claim or request for relief) must be brought in a court of competent jurisdiction, and the remainder of this Section 14 will continue to apply.

14.5 Small Claims Court Exception

Notwithstanding the above, either party may bring an individual action in small claims court for disputes within that court's jurisdiction.

14.6 Opt-Out

You may opt out of the arbitration and class action waiver provisions by sending written notice to legal@ovalmemory.com within thirty (30) days of first accepting these Terms. Your notice must include your name, address, email address, and a clear statement that you wish to opt out of the arbitration provisions. If you opt out, you and Oval may resolve disputes in court.

14.7 Survival

This arbitration agreement will survive termination of your account and these Terms.

15. Modifications to Terms

15.1 Changes

We reserve the right to modify these Terms at any time. When we make material changes, we will:

  • Update the "Last Updated" date at the top of these Terms
  • Notify you by email or through the Service at least thirty (30) days before the changes take effect (for material changes)

15.2 Acceptance of Changes

Your continued use of the Service after the effective date of any modifications constitutes your acceptance of the modified Terms. If you do not agree to the modified Terms, you must stop using the Service and may terminate your account.

15.3 Disputes Under Previous Terms

If you have a dispute with us, the version of these Terms in effect at the time of the dispute will govern.

16. General Provisions

16.1 Entire Agreement

These Terms, together with our Privacy Policy (available at https://ovalmemory.com/privacy) and any other agreements expressly incorporated by reference, constitute the entire agreement between you and Oval regarding the Service and supersede all prior agreements and understandings.

16.2 Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions will continue in full force and effect. The invalid provision will be modified to the minimum extent necessary to make it valid and enforceable while preserving its original intent.

16.3 Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of that right or provision. Any waiver must be in writing and signed by an authorized representative of Oval.

16.4 Assignment

You may not assign or transfer these Terms or your rights under these Terms without our prior written consent. We may assign these Terms without restriction. Any attempted assignment in violation of this section is void.

16.5 No Third-Party Beneficiaries

These Terms do not create any third-party beneficiary rights.

16.6 Notices

We may provide notices to you by email, through the Service, or by posting on our website. You are responsible for keeping your contact information current. Notices to Oval must be sent to legal@ovalmemory.com or by mail to:

Revenite Inc. 321 E. Chapel Hill St. Durham, NC

16.7 Force Majeure

Oval shall not be liable for any failure or delay in performance due to causes beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labor disputes, government actions, or internet service failures.

16.8 Headings

Section headings are for convenience only and do not affect the interpretation of these Terms.

16.9 Electronic Agreement

You consent to receive these Terms and all related documents electronically. Your electronic acceptance of these Terms has the same legal effect as a physical signature.

17. Contact Information

If you have questions about these Terms, please contact us:

Email: legal@ovalmemory.com

Mail: Revenite Inc. 321 E. Chapel Hill St. Durham, NC